{"id":6255,"date":"2016-10-25T00:00:00","date_gmt":"2016-10-24T22:00:00","guid":{"rendered":"http:\/\/wordpress.waynium.com\/formation-sur-site-arc-en-ciel-service-a-noumea\/"},"modified":"2023-01-18T16:47:50","modified_gmt":"2023-01-18T15:47:50","slug":"formation-sur-site-arc-en-ciel-service-a-noumea","status":"publish","type":"post","link":"https:\/\/www.way-plan.com\/es\/formation-sur-site-arc-en-ciel-service-a-noumea\/","title":{"rendered":"Formaci\u00f3n in situ: Servicio Arc en Ciel en Noumea"},"content":{"rendered":"<h3>Una de las empresas de transporte de pasajeros m\u00e1s importantes de Nueva Caledonia<\/h3>\n<p>Desde hace m\u00e1s de 40 a\u00f1os, Arc en Ciel Service ofrece servicios de transporte de pasajeros en berlina, minib\u00fas y autob\u00fas. La empresa est\u00e1 ubicada en 4 sitios en Noumea:<\/p>\n<ul>\n<li>\"Moselle\", agencia de la ciudad encargada de :<br \/>\no Venta y registro de reservas<br \/>\no Facturaci\u00f3n de los servicios<br \/>\no Gesti\u00f3n de n\u00f3minas<\/li>\n<\/ul>\n<ul>\n<li>\"Ducos\", un sitio de explotaci\u00f3n que participa en :<br \/>\no Gesti\u00f3n de conductores y veh\u00edculos<br \/>\no La planificaci\u00f3n de las misiones sobre los conductores y los veh\u00edculos<br \/>\no Reglamento<\/li>\n<li>\"La Tontouta\", en el aeropuerto :<br \/>\no Recibe a los pasajeros que llegan al aeropuerto y los gu\u00eda hasta su veh\u00edculo<br \/>\no Registra las reservas de \u00faltima hora<\/li>\n<li>\"El taller\", encargado del mantenimiento de los veh\u00edculos<\/li>\n<\/ul>\n<p>La actividad principal de Arc en Ciel Service es el traslado al aeropuerto, vendido en el lugar, entre Numea y La Tontouta, el aeropuerto internacional de Nueva Caledonia con el que la empresa tiene un acuerdo exclusivo para el transporte de pasajeros sin reserva.<\/p>\n<p>La empresa de transportes emplea a casi 150 personas<\/p>\n<p><em>Una peque\u00f1a parte de la flota... los otros veh\u00edculos se dejan para el traslado de pasajeros<br \/>\n<\/em><\/p>\n<h3>El curso de la misi\u00f3n<\/h3>\n<p>D\u00cdA 1 : Estudio de las necesidades de cada persona y primeras sesiones de formaci\u00f3n<\/p>\n<p>D\u00cdA 2 : Formaci\u00f3n y preparaci\u00f3n del proceso de trabajo en WAY-Plan<\/p>\n<p>D\u00cdA 3: Implementaci\u00f3n de los nuevos procesos de trabajo y preparaci\u00f3n del lanzamiento de la producci\u00f3n<\/p>\n<p>D\u00cdA 4: Puesta en marcha de la producci\u00f3n<\/p>\n<p>D\u00cdA 5: Apoyo y formaci\u00f3n del equipo administrativo<\/p>\n<p>M\u00e1s que una formaci\u00f3n sobre las funcionalidades del programa inform\u00e1tico, se trata de la organizaci\u00f3n de la empresa en torno a esta nueva herramienta, que era el n\u00facleo de la misi\u00f3n:<\/p>\n<ul>\n<li>\u00bfQui\u00e9n se encargar\u00e1 de qu\u00e9? \u00bfEn qu\u00e9 momento?<\/li>\n<li>\u00bfCu\u00e1l ser\u00e1 el nuevo \u00e1mbito de actuaci\u00f3n de cada persona tras el cambio a WAY-Plan?<\/li>\n<li>\u00bfD\u00f3nde encontrar la informaci\u00f3n para que las misiones vayan bien para el cliente final? \u00bfPara que la facturaci\u00f3n refleje bien los pedidos y las acciones realizadas en cada misi\u00f3n?<\/li>\n<li>\u00bfC\u00f3mo comunicarse con los clientes habituales? \u00bfCu\u00e1ndo y c\u00f3mo animarles a visitar la zona de clientes?<\/li>\n<\/ul>\n<h3>\u00bfY despu\u00e9s?<\/h3>\n<p>La implantaci\u00f3n de WAY-Plan ha sido un \u00e9xito gracias a un equipo comprometido e implicado, consciente de lo que est\u00e1 en juego para su empresa. Quedan por hacer algunos ajustes en la organizaci\u00f3n, cada uno de los cuales tomar\u00e1 sus marcas poco a poco y ampliar\u00e1 su per\u00edmetro de uso del software para utilizarlo mejor y ganar en eficacia global<\/p>\n<p>Las reuniones peri\u00f3dicas por Skype con el equipo de soporte de WAY-Plan permitir\u00e1n responder a las preguntas m\u00e1s comunes sobre el uso del software y dar consejos sobre la organizaci\u00f3n. \u00a1El seguimiento a largo plazo es crucial!<\/p>\n<h3>\u00bfCu\u00e1l es el valor a\u00f1adido de la formaci\u00f3n in situ?<\/h3>\n<p>Al estar in situ, el formador de WAY-Plan se convierte en un consultor. Estudia la actividad de la empresa, el papel de cada colaborador, busca y sugiere soluciones organizativas, propone estrategias para facilitar la migraci\u00f3n a WAY-Plan.<\/p>\n<p>Esto es lo que ocurri\u00f3 en Arc en Ciel, nuestra consultora estuvo presente para asistir a los equipos durante sus primeros d\u00edas de uso, pero sobre todo, tranquiliz\u00f3, organiz\u00f3 y supervis\u00f3 la puesta en marcha de la producci\u00f3n para que fuera lo mejor posible para todos: equipos de reserva, planificaci\u00f3n y regulaci\u00f3n, facturaci\u00f3n, conductores... y clientes finales<\/p>\n<p>El \u00e1lbum de fotos de la misi\u00f3n en Arc en Ciel Service est\u00e1 en la p\u00e1gina de Facebook de WAY-Plan: https: <a href=\"https:\/\/www.facebook.com\/media\/set\/?set=a.1807287456173411.1073741830.1466108636957963&amp;type=1&amp;l=111836631d\" target=\"_blank\" rel=\"noopener noreferrer\">\/\/www.facebook.com\/media\/set\/?set=a.1807287456173411.1073741830.1466108636957963&amp;type=1&amp;l=111836631d<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\"Vamos a pasarlo todo a WAY-Plan el 1 de octubre, un asesor de WAY-Plan tiene que acompa\u00f1arnos in situ\": \u00a1Reto aceptado! <br \/> Del 30 de septiembre al 3 de octubre, un consultor de WAY-Plan intervino en Arc en Ciel Service, en Numea, para acompa\u00f1ar a los equipos durante el lanzamiento de la producci\u00f3n sobre WAY-Plan. <br \/> He aqu\u00ed la historia de una misi\u00f3n extraordinaria.<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[232,183,185],"tags":[256,271],"class_list":["post-6255","post","type-post","status-publish","format-standard","hentry","category-vtc-testimonials","category-way-plan-application","category-waynium","tag-customer-testimonials","tag-customer-training"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>On-site training: Arc en Ciel Service in Noumea - WAY-Plan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.way-plan.com\/es\/formation-sur-site-arc-en-ciel-service-a-noumea\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"On-site training: Arc en Ciel Service in Noumea - WAY-Plan\" \/>\n<meta property=\"og:description\" content=\"&quot;We are switching everything to WAY-Plan on October 1st, a WAY-Plan consultant has to accompany us on the spot&quot;: Challenge taken up! 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