{"id":6273,"date":"2017-02-16T00:00:00","date_gmt":"2017-02-15T23:00:00","guid":{"rendered":"http:\/\/wordpress.waynium.com\/temoignage-utilisateur-v3ec\/"},"modified":"2023-01-18T16:38:06","modified_gmt":"2023-01-18T15:38:06","slug":"historia-del-usuario-v3ec","status":"publish","type":"post","link":"https:\/\/www.way-plan.com\/es\/user-story-v3ec\/","title":{"rendered":"Historia de un usuario: V3EC"},"content":{"rendered":"<h3>\u00bfQui\u00e9n es V3EC? \u00bfQui\u00e9nes son sus clientes? \u00bfCu\u00e1les son sus valores?<\/h3>\n<p>V3EC es una empresa de transporte de pasajeros con 100% veh\u00edculos el\u00e9ctricos. Su flota se compone actualmente de 3 Tesla Model S con servicios est\u00e1ndar a bordo. Nuestros clientes son profesionales (directivos de empresas, ejecutivos, empleados...), pero tambi\u00e9n particulares.<\/p>\n<p>Nuestros valores y nuestros objetivos son hacer evolucionar el trabajo del ch\u00f3fer siendo eco-responsables en nuestros viajes.<\/p>\n<h3><a href=\"http:\/\/www.v3ec.com\"><img decoding=\"async\" data-src=\"images_spaw\/actualites\/20170216125042336456-v3ec-450x300.png\" alt=\"\" width=\"150\" height=\"150\" style=\"--smush-placeholder-width: 150px; --smush-placeholder-aspect-ratio: 150\/150;display: block; margin-left: auto; margin-right: auto;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><br \/>\u00bfCu\u00e1les fueron sus principales objetivos al equipar su empresa con el software WAY-Plan? \u00bfPor qu\u00e9 WAY-Plan (y no otro)?<\/h3>\n<p>El primer objetivo era ayudarnos en la gesti\u00f3n organizativa (gesti\u00f3n, optimizaci\u00f3n y visibilidad de horarios, centralizaci\u00f3n de clientes).<br \/>El segundo era t\u00e9cnico (hoja de pedido, facturaci\u00f3n (en franc\u00e9s o ingl\u00e9s) y estad\u00edsticas sobre nuestra actividad).<\/p>\n<p>Por estas razones hemos elegido WAY-Plan, que es el <strong>el software m\u00e1s adaptado y completo para nuestra actividad.<\/strong><\/p>\n<\/p>\n<h3>\u00bfCu\u00e1nto tiempo le llev\u00f3 aprender WAY-Plan?<\/h3>\n<p>Tard\u00e9 unos dos meses en acostumbrarme a WAY-Plan<\/p>\n<\/p>\n<h3>\u00bfCu\u00e1les son sus impresiones generales sobre el software? \u00bfCalidad de las funcionalidades disponibles y de los procesos de trabajo inducidos, agradable de usar en el d\u00eda a d\u00eda?<\/h3>\n<p>Estamos muy satisfechos con \u00e9l.<\/p>\n<p>En efecto, tenemos toda la informaci\u00f3n general disponible en el cuadro de mandos (gr\u00e1fico de la facturaci\u00f3n, las misiones, la facturaci\u00f3n y las solicitudes pendientes, as\u00ed como los contactos directos para comunicarnos con usted). Adem\u00e1s, la ficha de Gesco es muy ergon\u00f3mica (c\u00f3digos de colores).<\/p>\n<\/p>\n<h3>\u00bfCree que WAY-Plan ya ha aportado un beneficio a su empresa en t\u00e9rminos de : Optimizaci\u00f3n del tiempo de gesti\u00f3n ? \u00bfComunicaci\u00f3n con los clientes? \u00bfTranquilidad en cuanto a la normativa?<\/h3>\n<p>De hecho, es cierto que WAY-Plan <strong>nos ha aportado un enorme ahorro de tiempo<\/strong>.<br \/>Anteriormente, el tiempo para tomar y procesar la informaci\u00f3n era de unos 15 minutos por cliente. Este tiempo se ha dividido por 3 desde la adquisici\u00f3n de WAY-Plan.<br \/>En cuanto a la comunicaci\u00f3n con el cliente, el punto m\u00e1s importante es la <strong>correo electr\u00f3nico de resumen de la(s) diligencia(s) enviada(s) al cliente.<\/strong><br \/>Es cierto que este <strong>lo hace mucho m\u00e1s f\u00e1cil<\/strong> para que nosotros <strong>cumplir con la legislaci\u00f3n<\/strong> sobre la redacci\u00f3n de las hojas de pedido, las facturas, incluidas las condiciones de pago y los recargos en caso de impago.<\/p>\n<p><a href=\"\/es\/logiciel-transport-de-personnes\/gestion-planning\/\" target=\"_blank\" rel=\"noopener noreferrer\" title=\"Feuille de route VTC, bon de mission VTC Planning\"><img decoding=\"async\" data-src=\"images_spaw\/modules\/1407169067914e145434-pla6-300x300.jpg\" alt=\"Bon de mission VTC, Feuille de route VTC\" width=\"200\" height=\"200\" style=\"--smush-placeholder-width: 200px; --smush-placeholder-aspect-ratio: 200\/200;display: block; margin-left: auto; margin-right: auto;\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" class=\"lazyload\" \/><\/a><\/p>\n<h3>\u00bfEst\u00e1 satisfecho con nuestro servicio a los usuarios? La formaci\u00f3n inicial, el conocimiento de su negocio, la consideraci\u00f3n de sus necesidades, la rapidez de respuesta...<\/h3>\n<p><strong>La formaci\u00f3n fue muy completa y los formadores muy did\u00e1cticos<\/strong>.<br \/>Durante nuestros m\u00faltiples contactos con sus servicios, siempre fuimos bien recibidos y nuestros problemas fueron resueltos con paciencia.<\/p>\n<\/p>\n<h3>\u00bfNotaron sus clientes y socios una diferencia antes\/despu\u00e9s de WAY-Plan? \u00bfQu\u00e9 impresiones ha recogido?<\/h3>\n<p>Por supuesto, <strong>nuestros clientes notaron la diferencia<\/strong> de inmediato. No s\u00f3lo por la integridad de los elementos de la factura, sino tambi\u00e9n por la <strong>la rapidez con la que se env\u00edan las facturas<\/strong>.<\/p>\n<\/p>\n<h3>\u00bfRecomendar\u00edas WAY-Plan a tus colegas?<\/h3>\n<p>S\u00ed<\/p>","protected":false},"excerpt":{"rendered":"<p>Este mes, Thomas Dugole, gerente de V3EC te da su opini\u00f3n y testimonio sobre su uso de WAY-Plan. <br \/> Impresi\u00f3n general, ahorro de tiempo, calidad de la atenci\u00f3n al cliente, \u00a1te lo cuenta todo!<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[232,183,185],"tags":[256],"class_list":["post-6273","post","type-post","status-publish","format-standard","hentry","category-vtc-testimonials","category-way-plan-application","category-waynium","tag-customer-testimonials"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>User story: V3EC - WAY-Plan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.way-plan.com\/es\/historia-del-usuario-v3ec\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User story: V3EC - WAY-Plan\" \/>\n<meta property=\"og:description\" content=\"This month, Thomas Dugole, manager of V3EC gives you his opinion and testimony about his use of WAY-Plan. 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