\"A oficina\", respons\u00e1vel pela manuten\u00e7\u00e3o dos ve\u00edculos<\/li>\n<\/ul>\nA atividade principal da Arc en Ciel Service \u00e9 o transfer do aeroporto, vendido no local, entre Noumea e La Tontouta, o aeroporto internacional da Nova Caled\u00f3nia com o qual a empresa tem um acordo exclusivo para o transporte de passageiros sem reserva.<\/p>\n
A empresa de transportes emprega cerca de 150 pessoas<\/p>\n
Uma pequena parte da frota... os outros ve\u00edculos s\u00e3o deixados para o transporte de passageiros
\n<\/em><\/p>\nO desenrolar da miss\u00e3o<\/h3>\n
DIA 1: Estudo das necessidades de cada pessoa e primeiras sess\u00f5es de forma\u00e7\u00e3o<\/p>\n
DIA 2: Forma\u00e7\u00e3o e prepara\u00e7\u00e3o do processo de trabalho sobre o plano WAY<\/p>\n
DIA 3: Implementa\u00e7\u00e3o dos novos processos de trabalho e prepara\u00e7\u00e3o do lan\u00e7amento da produ\u00e7\u00e3o<\/p>\n
DIA 4: Arranque da produ\u00e7\u00e3o<\/p>\n
DIA 5: Apoio e forma\u00e7\u00e3o da equipa administrativa<\/p>\n
Mais do que uma forma\u00e7\u00e3o sobre as funcionalidades do software, foi a organiza\u00e7\u00e3o da empresa em torno desta nova ferramenta que constituiu o cerne da miss\u00e3o:<\/p>\n
\n- Quem ser\u00e1 respons\u00e1vel pelo qu\u00ea? A que horas?<\/li>\n
- Qual ser\u00e1 o novo objetivo de cada pessoa ap\u00f3s a mudan\u00e7a para o WAY-Plan?<\/li>\n
- Onde encontrar as informa\u00e7\u00f5es para que as miss\u00f5es corram bem para o cliente final? Para que a fatura\u00e7\u00e3o reflicta bem as encomendas e as ac\u00e7\u00f5es realizadas em cada miss\u00e3o?<\/li>\n
- Como comunicar com os clientes habituais? Quando e como incentiv\u00e1-los a visitar o espa\u00e7o do cliente?<\/li>\n<\/ul>\n
E depois?<\/h3>\n
A implementa\u00e7\u00e3o do WAY-Plan foi um sucesso gra\u00e7as a uma equipa empenhada e envolvida, consciente do que estava em jogo para a sua empresa. Restam ainda alguns ajustamentos a fazer na organiza\u00e7\u00e3o, cada um dos quais ir\u00e1 marcar pouco a pouco a sua posi\u00e7\u00e3o e alargar o seu per\u00edmetro de utiliza\u00e7\u00e3o do software para melhor o utilizar e ganhar em efic\u00e1cia global<\/p>\n
Reuni\u00f5es regulares por Skype com a equipa de apoio do WAY-Plan permitir\u00e3o responder a perguntas comuns sobre a utiliza\u00e7\u00e3o do software e dar conselhos sobre a organiza\u00e7\u00e3o. O acompanhamento a longo prazo \u00e9 crucial!<\/p>\n
Qual \u00e9 o valor acrescentado da forma\u00e7\u00e3o no local?<\/h3>\n
Ao deslocar-se ao local, o formador WAY-Plan torna-se um consultor. Estuda a atividade da empresa, o papel de cada colaborador, procura e sugere solu\u00e7\u00f5es organizacionais, prop\u00f5e estrat\u00e9gias para uma migra\u00e7\u00e3o mais f\u00e1cil para o WAY-Plan.<\/p>\n
Foi o que aconteceu no Arc en Ciel, a nossa consultora esteve presente para acompanhar as equipas nos primeiros dias de utiliza\u00e7\u00e3o, mas sobretudo tranquilizou, organizou e supervisionou o arranque da produ\u00e7\u00e3o para que corresse o melhor poss\u00edvel para todos: equipas de reserva, de planeamento e de regula\u00e7\u00e3o, fatura\u00e7\u00e3o, motoristas... e clientes finais<\/p>\n
O \u00e1lbum de fotografias da miss\u00e3o no Arc en Ciel Service encontra-se na p\u00e1gina do Facebook do WAY-Plan: https: \/\/www.facebook.com\/media\/set\/?set=a.1807287456173411.1073741830.1466108636957963&type=1&l=111836631d<\/a><\/p>","protected":false},"excerpt":{"rendered":"\"Vamos mudar tudo para o WAY-Plan a 1 de outubro, um consultor WAY-Plan tem de nos acompanhar no local\": Desafio aceite!
De 30 de setembro a 3 de outubro, um consultor WAY-Plan interveio no Servi\u00e7o Arc en Ciel em Noumea para acompanhar as equipas durante o lan\u00e7amento da produ\u00e7\u00e3o do WAY-Plan.
Esta \u00e9 a hist\u00f3ria de uma miss\u00e3o extraordin\u00e1ria.<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[232,183,185],"tags":[256,271],"class_list":["post-6255","post","type-post","status-publish","format-standard","hentry","category-vtc-testimonials","category-way-plan-application","category-waynium","tag-customer-testimonials","tag-customer-training"],"acf":[],"yoast_head":"\n
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