{"id":6273,"date":"2017-02-16T00:00:00","date_gmt":"2017-02-15T23:00:00","guid":{"rendered":"http:\/\/wordpress.waynium.com\/temoignage-utilisateur-v3ec\/"},"modified":"2023-01-18T16:38:06","modified_gmt":"2023-01-18T15:38:06","slug":"historia-de-utilizador-v3ec","status":"publish","type":"post","link":"https:\/\/www.way-plan.com\/pt\/user-story-v3ec\/","title":{"rendered":"Hist\u00f3ria de utilizador: V3EC"},"content":{"rendered":"

Quem \u00e9 a V3EC? Quem s\u00e3o os vossos clientes? Quais s\u00e3o os vossos valores?<\/h3>\n

A V3EC \u00e9 uma empresa de transporte de passageiros com 1001 ve\u00edculos el\u00e9ctricos TP3T. A sua frota \u00e9 atualmente composta por 3 Tesla Model S com servi\u00e7os standard a bordo. Os nossos clientes s\u00e3o profissionais (directores de empresas, executivos, empregados...), mas tamb\u00e9m particulares.<\/p>\n

Os nossos valores e os nossos objectivos s\u00e3o fazer evoluir o trabalho do motorista, sendo eco-respons\u00e1veis nas nossas desloca\u00e7\u00f5es.<\/p>\n

\"\"<\/a>
Quais foram os seus principais objectivos ao equipar a sua empresa com o software WAY-Plan? Porqu\u00ea o WAY-Plan (e n\u00e3o outro)?<\/h3>\n

O primeiro objetivo era ajudar-nos na gest\u00e3o organizacional (gest\u00e3o, otimiza\u00e7\u00e3o e visibilidade dos hor\u00e1rios, centraliza\u00e7\u00e3o dos clientes).
A segunda era t\u00e9cnica (nota de encomenda, fatura\u00e7\u00e3o (em franc\u00eas ou ingl\u00eas) e estat\u00edsticas relativas \u00e0 nossa atividade).<\/p>\n

\u00c9 por estas raz\u00f5es que escolhemos o WAY-Plan, que \u00e9 o o software mais adaptado e completo para a nossa atividade.<\/strong><\/p>\n<\/p>\n

Quanto tempo demorou a aprender o WAY-Plan?<\/h3>\n

Foram necess\u00e1rios cerca de 2 meses para me habituar ao WAY-Plan<\/p>\n<\/p>\n

Quais s\u00e3o as suas impress\u00f5es gerais sobre o software? A qualidade das funcionalidades dispon\u00edveis e dos processos de trabalho induzidos, a sua utiliza\u00e7\u00e3o quotidiana \u00e9 agrad\u00e1vel?<\/h3>\n

Estamos muito satisfeitos com ele.<\/p>\n

Com efeito, temos todas as informa\u00e7\u00f5es gerais dispon\u00edveis no painel de controlo (gr\u00e1fico do volume de neg\u00f3cios, das miss\u00f5es, da fatura\u00e7\u00e3o e dos pedidos pendentes, bem como os contactos directos para comunicar consigo). O separador Gesco \u00e9 tamb\u00e9m muito ergon\u00f3mico (c\u00f3digos de cores).<\/p>\n<\/p>\n

Considera que o WAY-Plan j\u00e1 trouxe um ganho para a sua empresa em termos de : Otimiza\u00e7\u00e3o do tempo de gest\u00e3o ? Comunica\u00e7\u00e3o com os clientes ? Tranquilidade em rela\u00e7\u00e3o \u00e0 regulamenta\u00e7\u00e3o?<\/h3>\n

De facto, \u00e9 certo que o WAY-Plan trouxe-nos enormes poupan\u00e7as de tempo<\/strong>.
Anteriormente, o tempo de recolha e tratamento das informa\u00e7\u00f5es era de cerca de 15 minutos por cliente. Este tempo foi dividido por 3 desde a aquisi\u00e7\u00e3o do WAY-Plan.
No que diz respeito \u00e0 comunica\u00e7\u00e3o com o cliente, o ponto mais importante \u00e9 a resumo por correio eletr\u00f3nico do(s) recado(s) enviado(s) ao cliente.<\/strong>
\u00c9 verdade que este torna-o muito mais f\u00e1cil<\/strong> para n\u00f3s cumprir a legisla\u00e7\u00e3o<\/strong> relativamente \u00e0 elabora\u00e7\u00e3o de notas de encomenda, facturas, incluindo as condi\u00e7\u00f5es de pagamento e sobretaxas em caso de n\u00e3o pagamento.<\/p>\n

\"Bon<\/a><\/p>\n

Est\u00e1 satisfeito com o nosso servi\u00e7o aos utilizadores? Forma\u00e7\u00e3o inicial, conhecimento da sua atividade, considera\u00e7\u00e3o das suas necessidades, rapidez de resposta...<\/h3>\n

A forma\u00e7\u00e3o foi muito completa e os formadores muito did\u00e1cticos<\/strong>.
Durante os v\u00e1rios contactos que tivemos com os vossos servi\u00e7os, fomos sempre bem recebidos e os nossos problemas foram resolvidos com paci\u00eancia.<\/p>\n<\/p>\n

Os seus clientes e parceiros notaram alguma diferen\u00e7a antes\/depois do WAY-Plan? Que impress\u00f5es recolheram?<\/h3>\n

Claro que sim, os nossos clientes notaram a diferen\u00e7a<\/strong> imediatamente. N\u00e3o s\u00f3 devido \u00e0 exaustividade dos elementos da fatura, mas tamb\u00e9m devido \u00e0 rapidez no envio das facturas<\/strong>.<\/p>\n<\/p>\n

Recomendaria o WAY-Plan aos seus colegas?<\/h3>\n

Sim<\/p>","protected":false},"excerpt":{"rendered":"

Este m\u00eas, Thomas Dugole, gerente da V3EC, d\u00e1-lhe a sua opini\u00e3o e testemunho sobre a sua utiliza\u00e7\u00e3o do WAY-Plan.
Impress\u00e3o geral, poupan\u00e7a de tempo, qualidade do apoio ao cliente, ele diz-lhe tudo!<\/p>","protected":false},"author":6,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[232,183,185],"tags":[256],"class_list":["post-6273","post","type-post","status-publish","format-standard","hentry","category-vtc-testimonials","category-way-plan-application","category-waynium","tag-customer-testimonials"],"acf":[],"yoast_head":"\nUser story: V3EC - WAY-Plan<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.way-plan.com\/pt\/historia-de-utilizador-v3ec\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"User story: V3EC - WAY-Plan\" \/>\n<meta property=\"og:description\" content=\"This month, Thomas Dugole, manager of V3EC gives you his opinion and testimony about his use of WAY-Plan. 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